Privacy Policy

Welcome to alshumukh.com!

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website located at alshumukh.com (together with all content and services offered on the site, the “Website”).

1. Information We Collect

We collect several types of information when you use our Website:

  • Information you provide: We collect information you provide directly when you use our Website, such as your name, email address, billing address, shipping address, and payment information. This information is collected when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Information collected automatically: We also collect certain information automatically when you use our Website. This information may include your IP address, browser type, operating system, referring URL, browsing activity on our Website, and device information.

2. Use of Information

We use the information we collect for the following purposes:

  • To process your orders and fulfill your requests.
  • To send you important information about your orders, including order confirmations, invoices, and shipping notifications.
  • To send you marketing communications, such as newsletters and promotional offers. (You can opt-out of receiving marketing communications at any time).
  • To personalize your experience on our Website.
  • To improve the functionality and content of our Website.
  • To analyze trends and user behavior.
  • To prevent fraud and maintain the security of our Website.

3. Sharing of Information

We may share your information with third-party service providers who help us operate our business and provide services to you. These service providers may be located outside of your country of residence. We will only share your information with service providers who have agreed to comply with our privacy standards.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or others.

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Choices

You have several choices regarding your information:

  • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
  • You can access and update your account information at any time by logging into your account.
  • You can request that we delete your information by contacting us.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure. We cannot guarantee the security of your information.

7. Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us. If we learn that we have collected information from a child under the age of 13, we will delete that information from our systems.

8. International Users

Our Website is hosted in Jordan. If you access the Website from outside of Jordan, you are consenting to the transfer of your information to Jordan.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us